Defined responsibilities
Clarify what is covered and who handles other requests.
Website Care
Keep the everyday details from piling up.
Agree who handles routine upkeep so small website issues have a clear owner.
You’ll know what’s included and what it costs before we start.FROM FIRST LOOK TO NEXT STEP
Designed around a real next step.
Make the important details and the next action easy to find.
- 01
Find the right page
- 02
Understand the offer
- 03
Start a conversation
WHAT THIS HELPS WITH
Make progress where it matters.
Planned upkeep
Set an appropriate schedule for agreed maintenance tasks.
A visible work record
Keep track of changes and issues that need a decision.
HOW WE APPROACH IT
A shared starting point.
A practical way forward.
We agree what will be delivered, what your team needs to provide, and how the work will be reviewed.
- 01
Review the setup
Understand the platform, access, dependencies, and known issues.
- 02
Choose the maintenance tasks
List tasks, exclusions, and the process for requesting changes.
- 03
Maintain and review
Carry out agreed work and flag items requiring separate attention.
BEFORE WE BEGIN
No guessing
what is included.
The proposal turns the conversation into an agreed scope. Your business, existing setup, and priorities shape the deliverables.
Talk through the workPROJECT SCOPE / WEBSITE CARE
The work
Which website care deliverables we will prepare, review, and complete.
The inputs
The content, access, information, and approvals needed from your team.
The review
What we will check, how feedback works, and when decisions are needed.
After the work
Final deliverables and fees are agreed in your proposal.Who manages the accounts, maintains the work, and handles future requests.
A FEW GOOD QUESTIONS
Straight answers. A clearer next step.
There is plenty to think about. The first conversation should make it easier.
Are content edits included?
The agreement should define any edit allowance and what counts as a larger change.
Does care include redesigns?
A redesign is typically a separate project unless specifically included.
How quickly are requests handled?
Your care plan will set response times and explain how to request urgent help.
LET’S TALK
Let’s put website care into a clear plan.
Need a new website, help reaching customers, or a simpler way to run things? Tell us what’s on your mind.
Let’s talk about it