Clear about the information we use.

Who is responsible

The Radius Labs is responsible for the personal information described in this notice. For privacy questions or requests, email info@theradiuslab.com.

Information we collect

We collect the information you choose to provide in a project-context inquiry or booking request. This may include your name, email, company, the kind of work you want to discuss, a description of the workflow, preferred meeting details, and optional booking notes. We also use limited technical signals to protect our forms from abuse. If you accept optional analytics, we collect website interaction information as described below.

How we use information

We use inquiry and booking information to respond to you, schedule and run the requested conversation, assess whether there is a suitable next step, operate and secure the website, and meet legal obligations. We use optional analytics only to understand and improve the website. We do not use website inquiries or booking notes to make decisions about you solely through automated processing.

What not to submit

Do not include confidential, regulated, personal, health, financial, credential, client, or other sensitive information. Keep project context high-level until an approved channel and data boundary are in place.

How information is shared

We share personal information only when needed to operate the website, deliver messages and appointment confirmations, provide online meetings, measure consented website use, comply with law, or protect our rights and users. Service providers may process information for these purposes on our behalf. We do not sell or rent project-context inquiries or booking information.

Where information is processed

Our service providers may process information in countries other than the one where you live. Where this happens, we use the protections required by applicable law.

How long we keep it

We delete project-context inquiries that do not progress within 120 days of submission. For an active prospect conversation, we keep the related correspondence and booking details for up to 12 months after the last meaningful contact, then review and delete it unless a longer period is needed for an agreed engagement or a legal obligation.

Optional analytics

If you accept optional analytics, we use Microsoft Clarity to collect interaction information such as pages visited, clicks, scrolling, device and browser details, heatmaps, and session replays. Clarity may use cookies and similar technologies and Microsoft processes this information on our behalf. Inquiry and booking form fields are explicitly masked from Clarity.

We also record two conversion events: a completed project-context submission and a completed Workflow Review booking. Those event names contain no form fields, email addresses, booking notes, or calendar details. Review the Microsoft Privacy Statement for more information about Microsoft's processing. You can accept, decline, or withdraw this optional analytics consent below.

Security

We use reasonable technical and organizational measures designed to protect personal information. No internet transmission or storage system can be guaranteed completely secure, so please do not submit sensitive information through this website.

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of your personal information, or to object to certain processing. You may also withdraw optional analytics consent at any time. To make a request, email info@theradiuslab.com. We may need to verify your request and will respond within the time required by applicable law.

Children

This website is intended for business audiences and is not directed to children. Do not submit personal information if you are under the age at which you can provide consent under applicable law.

Changes to this notice

We may update this notice when our practices or legal requirements change. The updated version will be posted here with a revised “Last updated” date.